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HOW TO MAKE AN ORDER
OrderWHERE TO CHECK HISTORICAL ORDERS？
OrderHOW LONG AFTER I PAY CAN I EXPECT TO RECEIVE MY ORDER?
OrderAFTER PAYMENT, HOW CAN I KNOW ABOUT MY ORDER STATUS?
OrderHOW TO CHANGE SHIPPING ADDRESS ?
OrderWHERE TO DOWNLOAD AND PRINT INVOICES？
OrderIF I WANT WHOLESALE CAN I ENJOY DISCOUNT?
OrderWHY WAS MY ORDER CANCELED?
OrderMAY I CANCEL OR CHANGE AN ORDER?
Order
LATE DELIVERY COMPENSATION
ShippingREBATE FOR SHIPPING COSTS
ShippingWILL I BE CHARGED IMPORT TAXES OR DUTIES?
ShippingHOW CAN I TRACE MY SHIPMENT?
ShippingHOW LONG DOES IT TAKES TO SHIP?
ShippingHOW TO PICK UP MY GOODS?
ShippingSEA SHIPPING(DDP)
Shipping
HOW TO REDEEM POINTS?
Points & RewardsREDEEM FREE PRODUCTS
Points & Rewards
Shungite
Products
PAYMENT METHOD
PaymentHOW TO PAY WITH CREDIT/DEBIT CARD?
Payment
WHATS YOUR REFUND POLICY FOR RETURNS?
Refunds & ReturnsADD SOME ITEMS TO MY EXISTING ORDER
OrderHOW DO I APPLY A PREVIOUSLY REDEEMED REWARD?
Points & RewardsCOMPARING GIFT CARD AND DISCOUNT REWARDS
Points & RewardsABOUT VIP TIERS
Points & RewardsCalculation method of reward
Points & RewardsMalachite
ProductsOBSIDIAN
ProductsPINK OPAL
ProductsYOOPERLITE(UV REACTIVE)
ProductsGlue
ProductsSTAINLESS STEEL JEWELRY
ProductsFLUORITE&MALACHITE
ProductsS925 SILVER JEWELRY
ProductsWHAT SHOULD I DO IF THE GOODS I RECEIVED HAVE PROBLEM?
Refunds & Returns
Accounts Center
Account