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If the goods are damaged or the package is lost, we will compensate you in full.
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Canada shipping policy

SHIPPING OUTLINE

  • Free shipping over $270.00 CAD for Canada.
  • Leadtime within 2-7 days. There may be some delays due to large order or holiday season. 
  • All orders are shipped from our warehouse in China.
  • Any item mailed to Canada must subject to the duty.(DDU shipping method, Detailed explanation is below).
  • We reserve the right to use a comparable shipping method when necessary.

Shipping Policy

Order over $270.00 CAD

  • Free Express Shipping (DHL/FEDEX/UPS).
  • You will receive the goods in 10-18 days (subject to local custom delays).
Order from $200.00 CAD to $270.00 CAD
  • Express Shipping fees $20.00 CAD.
  • You will receive the goods in 10-18 days (subject to local custom delays).

Order from $0.00 CAD to $200.00 CAD

  • Express Shipping fees $35.00 CAD.
  • You will receive the goods in 10-18 days (subject to local custom delays).

      For Customers in Canada:

      We use DDU shipping method.

      Delivered Duty Unpaid (DDU) is an international trade term meaning the seller is responsible for ensuring goods arrive safely to a destination; the buyer is responsible for import duties. 

      Don't worry, the process is simple,the courier will charge you this fee when the goods arrive at your address.

      The table below lists the duties you may have to pay:

      Taxes  Order Value
      10-60CAD 0-2000CAD
      60-120CAD 2000-5000CAD

       

      The seller is responsible for:

      • Shipping costs

      • Export and import duties and licenses

      • Customs documentation

      • Insurance

      • Storage costs if there are delays

      • Replacement costs if goods are damaged or lost in transit

      • Final delivery to the agreed destination

      The buyer is responsible for:

      • Taxes

        Damage/ Missing / Defective
        • Please report damaged, missing, or defective within 48 hours upon signing for the goods.
        Tracking Information
        • Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
          Packing
          • We wrap all items separately by using adequate cushioning material.

          Canadian dedicated customer service(usually reply within ten minutes):

          CONTACT US
          Whatsapp: +86 18752002982